Shipping policy

At Deoné, we aim to ensure that your premium fragrances reach you safely and on time. Please read our shipping policy carefully.

1. Shipping Coverage

  • We ship across India through trusted and reliable courier partners.

  • Currently, we do not offer international shipping.

2. Processing Time

  • All confirmed orders are processed and dispatched within 1–3 business days (excluding Sundays and public holidays).

  • During sales, festive seasons, or high-demand periods, order processing may take a little longer.

3. Delivery Timelines

  • Standard delivery within metro cities: 3–5 business days.

  • Non-metro & remote locations: 5–8 business days.

  • Delivery timelines may vary depending on courier service and location.

4. Shipping Charges

  • We offer free shipping on all prepaid orders across India.

  • COD (Cash on Delivery), if available, may carry additional charges displayed at checkout.

5. Order Tracking

  • Once your order is shipped, you will receive a tracking link via email/SMS to monitor your shipment.

6. Address Accuracy

  • Please ensure your shipping address, pin code, and contact details are entered correctly.

  • Deoné is not responsible for delays or failed deliveries due to incorrect or incomplete information.

7. Delays & Exceptions

  • While we strive for timely delivery, unforeseen circumstances such as weather disruptions, strikes, or courier delays may cause slight delays.

  • We request your patience and understanding in such cases.

8. Contact Us

For any shipping-related queries or concerns, please reach out to us at:
📞 98703 33668 | 📧 deoneperfumes@gmail.com