Refund policy
No Return Policy
At Deoné, we take the utmost care in ensuring that every product is crafted, packaged, and delivered to you in perfect condition.
To maintain the authenticity, hygiene, and exclusivity of our luxury perfumes, we follow a strict no-return policy once the parcel has been delivered and accepted at your doorstep.
No Returns or Exchanges:
After successful delivery, we do not accept returns, replacements, or exchanges of products.
After successful delivery, we do not accept returns, replacements, or exchanges of products.
Damaged or Wrong Product:
In the rare event that you receive a damaged or incorrect item, Only doorstep return is applicable if the product is damaged or a wrong item is received.
In the rare event that you receive a damaged or incorrect item, Only doorstep return is applicable if the product is damaged or a wrong item is received.
No Refunds:
Refunds are not applicable once the product is delivered and accepted.
Refunds are not applicable once the product is delivered and accepted.
We appreciate your understanding and support as this policy helps us maintain the premium quality and exclusivity of our brand.